Use Gleap from Claude
Add the Gleap connection to a Space that runs Claude, then use it from every channel in that Space.
ConnectorGleap
Gleap integration for Claude and Codex
Create a Gleap connection, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.
CategoryCustomer Support
Use Gleap from Codex
Add the Gleap connection to a Space that runs Codex, then use it from every channel in that Space.
Use Gleap from Sidekick
Connect your own OpenClaw to Sidekick while Type provides the conversations, permissions, connections, skills, and automations.
Customer Support
What the Gleap connector can do
Gleap is an all-in-one customer feedback tool for apps and websites, enabling direct communication with users to build better software by discovering their everyday pain points.
One connection, many Spaces
Connect Gleap once, then decide which Spaces can use it in threads, skills, automations, and coding work.
Representative actions
- Archive All Tickets
Tool to archive all tickets matching specific type and status criteria. Use when you need to bulk archive multiple tickets at once based on their type and status.
- Archive a Ticket
Tool to archive a ticket. Use after confirming the ticket ID and that the ticket is resolved. Call when moving tickets to history.
- Clone Engagement
Tool to clone an existing engagement. Use when you need to duplicate an engagement with all its configuration.
- Create a Collection
Tool to create a help center collection. Use when adding a new organizational grouping in your Help Center.
- Create AI Content
Tool to create or update AI content in Gleap's knowledge base. Use when adding new documentation, help articles, or product information that AI assistants can reference. Supports text, file, and product content types with optional batch operations.
Connection
API and auth details
Gleap offers server-side REST APIs and product SDK documentation for customer feedback, support, and product analytics workflows. Integrations can create and query feedback items, users, conversations, feature requests, and related customer experience records using project credentials documented by Gleap.
- Source
- Type catalog metadata
- Auth schemes
- API key
- API docs
- https://docs.gleap.io/
- API reference
- https://docs.gleap.io/server/rest-api
- Official site
- https://www.gleap.io/
FAQ
Questions people ask before connecting Gleap
Can Claude use Gleap?
Yes. Add a Gleap connection to a Space that runs Claude, then use its approved tools and data from any channel in that Space.
Can Codex work with Gleap through Type?
Yes. Add a Gleap connection to a Space that runs Codex, then use its approved tools and data from any channel in that Space.
Is this the same as a Gleap MCP server?
Not exactly. Type uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.
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