Use Pylon from Claude
Add the Pylon connection to a Space that runs Claude, then use it from every channel in that Space.
ConnectorPylon
Pylon integration for Claude and Codex
Create a Pylon connection, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.
CategoryCustomer Support
Use Pylon from Codex
Add the Pylon connection to a Space that runs Codex, then use it from every channel in that Space.
Use Pylon from Sidekick
Connect your own OpenClaw to Sidekick while Type provides the conversations, permissions, connections, skills, and automations.
Customer Support
What the Pylon connector can do
Customer support access through Pylon MCP — Type agents can search tickets, inspect customer context, and work with support data using your current permissions.
One connection, many Spaces
Connect Pylon once, then decide which Spaces can use it in threads, skills, automations, and coding work.
Representative actions
- Search support tickets
Find Pylon issues, tickets, and conversations with relevant customer and status context.
- Read ticket history
Pull conversation history and customer context from connected Pylon records.
- Work through Pylon tools
Use Pylon's hosted MCP tools for supported read and write actions granted by the connected account.
Connection
API and auth details
Customer support access through Pylon MCP — Type agents can search tickets, inspect customer context, and work with support data using your current permissions.
- Source
- Type catalog metadata
- Auth schemes
- OAuth
- API docs
- https://docs.usepylon.com/
- Official site
- https://docs.usepylon.com/
Source links
FAQ
Questions people ask before connecting Pylon
Can Claude use Pylon?
Yes. Add a Pylon connection to a Space that runs Claude, then use its approved tools and data from any channel in that Space.
Can Codex work with Pylon through Type?
Yes. Add a Pylon connection to a Space that runs Codex, then use its approved tools and data from any channel in that Space.
Is this the same as a Pylon MCP server?
Not exactly. Type uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.
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