Use Respond.io from Claude
Add the Respond.io connection to a Space that runs Claude, then use it from every channel in that Space.
ConnectorRespond.io
Respond.io integration for Claude and Codex
Create a Respond.io connection, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.
CategoryCustomer Support
Use Respond.io from Codex
Add the Respond.io connection to a Space that runs Codex, then use it from every channel in that Space.
Use Respond.io from Sidekick
Connect your own OpenClaw to Sidekick while Type provides the conversations, permissions, connections, skills, and automations.
Customer Support
What the Respond.io connector can do
AI-powered customer conversation management software.
One connection, many Spaces
Connect Respond.io once, then decide which Spaces can use it in threads, skills, automations, and coding work.
Representative actions
- Add internal comment to conversation
Tool to add a comment (internal note) to a contact's conversation. Use after verifying the contact identifier.
- Create Contact
Creates a new contact in the respond.io workspace with the specified details. The contact is identified by email, phone number, or contact ID. Supports adding profile information, language preferences, and custom fields that have been pre-configured in the workspace.
- Create Space Tag
Creates a new tag in the Respond.io workspace for organizing and categorizing contacts and conversations. Tags help with segmentation, filtering, and workflow automation. Each tag must have a unique name within the workspace.
- Get Message
Tool to retrieve a specific message. Use when you need the details of a message sent to or received from a contact.
- List channels
Tool to retrieve a list of channels connected to the workspace. Use when you need to enumerate all messaging channels with pagination support.
Connection
API and auth details
respond.io provides developer APIs for customer conversation management. Integrations can automate messages, sync CRM data, trigger workflows, manage contacts, conversations, channels, events, and customer messaging across WhatsApp, email, SMS, chat, and social channels.
- Source
- Type catalog metadata
- Auth schemes
- API key
- API docs
- https://developers.respond.io/
- Official site
- https://respond.io/
FAQ
Questions people ask before connecting Respond.io
Can Claude use Respond.io?
Yes. Add a Respond.io connection to a Space that runs Claude, then use its approved tools and data from any channel in that Space.
Can Codex work with Respond.io through Type?
Yes. Add a Respond.io connection to a Space that runs Codex, then use its approved tools and data from any channel in that Space.
Is this the same as a Respond.io MCP server?
Not exactly. Type uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.
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