Use Supportbee from Claude
Add the Supportbee connection to a Space that runs Claude, then use it from every channel in that Space.
ConnectorSupportbee
Supportbee integration for Claude and Codex
Create a Supportbee connection, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.
CategoryCustomer Support
Use Supportbee from Codex
Add the Supportbee connection to a Space that runs Codex, then use it from every channel in that Space.
Use Supportbee from Sidekick
Connect your own OpenClaw to Sidekick while Type provides the conversations, permissions, connections, skills, and automations.
Customer Support
What the Supportbee connector can do
SupportBee is a web-based email support tool that helps businesses organize their customer support emails efficiently.
One connection, many Spaces
Connect Supportbee once, then decide which Spaces can use it in threads, skills, automations, and coding work.
Representative actions
- Add Label to Ticket
Tool to add a label to a ticket. Use when you need to categorize or tag a ticket with a specific label. The label must already exist in your SupportBee account before adding it to a ticket.
- Archive SupportBee Ticket
Tool to archive a SupportBee ticket by its ID. Use when you want to move resolved tickets to the archive.
- Assign Ticket to Team
Assigns a ticket to a team in SupportBee. Use when you need to route a support ticket to a specific team for handling. Note: If the ticket is already assigned to a team and a user, reassigning to another team will remove the user assignee.
- Create Ticket Comment
Creates an internal comment on a ticket in SupportBee. Comments are private notes visible only to agents, not to customers. Use this to add internal notes, observations, or collaborate with team members on a ticket.
- Create Consequence
Creates a new consequence for rules automation in SupportBee. Use when setting up automated actions that should be triggered by rules (e.g., auto-assign tickets, archive, or mark as spam).
Connection
API and auth details
SupportBee provides a REST API and webhooks for customer support workflows. Integrations can manage tickets, users, labels, comments, and ticket events, or receive real-time notifications via webhook POSTs to keep external systems synchronized with the support queue.
- Source
- Type catalog metadata
- Auth schemes
- API key
- API docs
- https://supportbee.com/docs/api
- API reference
- https://supportbee.com/docs/api/api-reference
- Official site
- https://supportbee.com/
Source links
FAQ
Questions people ask before connecting Supportbee
Can Claude use Supportbee?
Yes. Add a Supportbee connection to a Space that runs Claude, then use its approved tools and data from any channel in that Space.
Can Codex work with Supportbee through Type?
Yes. Add a Supportbee connection to a Space that runs Codex, then use its approved tools and data from any channel in that Space.
Is this the same as a Supportbee MCP server?
Not exactly. Type uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.
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