Use Plain from Claude
Add the Plain connection to a Space that runs Claude, then use it from every channel in that Space.
ConnectorPlain
Plain integration for Claude and Codex
Create a Plain connection, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.
CategoryCustomer Support
Use Plain from Codex
Add the Plain connection to a Space that runs Codex, then use it from every channel in that Space.
Use Plain from Sidekick
Connect your own OpenClaw to Sidekick while Type provides the conversations, permissions, connections, skills, and automations.
Customer Support
What the Plain connector can do
Plain is a collaborative support platform for B2B support teams, offering a modern, AI-powered interface to consolidate support channels and assist customers efficiently.
One connection, many Spaces
Connect Plain once, then decide which Spaces can use it in threads, skills, automations, and coding work.
Representative actions
- Add Customer To Group
Tool to add a customer to one or more customer groups. Use when you have a customer and groups ready.
- Create Customer Group
Creates a new customer group in Plain for organizing and segmenting customers. Customer groups allow you to categorize customers (e.g., by pricing tier, feature access, or support level) and manage them more effectively in your support workflow. Each group has a unique key, display name, and visual color for easy identification. Use this when you need to create a new customer segment for organization or filtering purposes.
- Create Thread
Tool to create a new thread. Use after obtaining valid customer identifier.
- Delete Customer
Tool to delete a customer from the system. Use when you need to remove a customer by their ID.
- Delete User
Tool to delete a user from the system. Use when you need to remove a user by their ID after confirming existence.
Connection
API and auth details
Plain is an API-first B2B support platform built around GraphQL and customer operations. Integrations can manage customers, companies, threads, timeline entries, issues, Slack/email/chat support channels, webhooks, events, and AI-assisted support workflows using API keys.
- Source
- Type catalog metadata
- Auth schemes
- API key
- API docs
- https://www.plain.com/docs
- API reference
- https://www.plain.com/docs/api-reference
- Official site
- https://www.plain.com/
FAQ
Questions people ask before connecting Plain
Can Claude use Plain?
Yes. Add a Plain connection to a Space that runs Claude, then use its approved tools and data from any channel in that Space.
Can Codex work with Plain through Type?
Yes. Add a Plain connection to a Space that runs Codex, then use its approved tools and data from any channel in that Space.
Is this the same as a Plain MCP server?
Not exactly. Type uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.
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