Use Zoho Desk from Claude
Add the Zoho Desk connection to a Space that runs Claude, then use it from every channel in that Space.
ConnectorZoho Desk
Zoho Desk integration for Claude and Codex
Create a Zoho Desk connection, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.
CategorySales & CRM
Use Zoho Desk from Codex
Add the Zoho Desk connection to a Space that runs Codex, then use it from every channel in that Space.
Use Zoho Desk from Sidekick
Connect your own OpenClaw to Sidekick while Type provides the conversations, permissions, connections, skills, and automations.
Sales & CRM
What the Zoho Desk connector can do
Zoho Desk is a context-aware helpdesk platform enabling support teams to track tickets, automate workflows, and gain insights on customer interactions
One connection, many Spaces
Connect Zoho Desk once, then decide which Spaces can use it in threads, skills, automations, and coding work.
Representative actions
- Create Ticket
Tool to create a new Zoho Desk ticket with subject, description, department, and requester details. Use when you need to create a support ticket in Zoho Desk. Returns the created ticket with id and webUrl for downstream chaining.
- Get Agent
Tool to fetch details of a Zoho Desk agent. Use when you have an agent ID and need its full data, optionally including related resources.
- Get Agents Count
Tool to get the total count of agents in Zoho Desk. Use when you need the number of agents optionally filtered by status, confirmation, or light agents.
- Get Contact
Tool to fetch details of a Zoho Desk contact. Use when you have a contact ID and need its full data, optionally including accounts or owner details.
- Get Contacts By IDs
Tool to fetch multiple contacts by their IDs using Zoho Desk's contactsByIds endpoint.
Connection
API and auth details
Zoho Desk APIs use RESTful principles for helpdesk workflows including tickets, contacts, accounts, agents, departments, tasks, modules, preferences, webhooks, pagination, OAuth tokens, org IDs, and API-credit usage.
- Source
- Type catalog metadata
- Auth schemes
- OAuth
- Official site
- https://www.zoho.com/desk/
FAQ
Questions people ask before connecting Zoho Desk
Can Claude use Zoho Desk?
Yes. Add a Zoho Desk connection to a Space that runs Claude, then use its approved tools and data from any channel in that Space.
Can Codex work with Zoho Desk through Type?
Yes. Add a Zoho Desk connection to a Space that runs Codex, then use its approved tools and data from any channel in that Space.
Is this the same as a Zoho Desk MCP server?
Not exactly. Type uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.
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