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ConnectorWhatsApp

WhatsApp integration for Claude and Codex

Create a WhatsApp connection, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.

Use WhatsApp from Claude

Add the WhatsApp connection to a Space that runs Claude, then use it from every channel in that Space.

Use WhatsApp from Codex

Add the WhatsApp connection to a Space that runs Codex, then use it from every channel in that Space.

Use WhatsApp from Sidekick

Connect your own OpenClaw to Sidekick while Type provides the conversations, permissions, connections, skills, and automations.

Email & Messaging

What the WhatsApp connector can do

Enables interaction with customers through the WhatsApp Business API for messaging and automation. Only supports WhatsApp Business accounts, not WhatsApp Personal accounts.

One connection, many Spaces

Connect WhatsApp once, then decide which Spaces can use it in threads, skills, automations, and coding work.

Representative actions

  • Create message template

    Create a new message template for the WhatsApp Business Account. Templates must be approved by WhatsApp before they can be used. Templates are required for marketing messages and messages sent outside the 24-hour window.

  • Delete message template

    Delete a message template from the WhatsApp Business Account by name. This permanently removes the template and it cannot be recovered. When you delete a template by name, all templates with that name across all languages will be deleted. Names of deleted templates cannot be reused for 30 days. Important: Only delete templates that are no longer needed, as this operation is irreversible.

  • Get business profile

    Get the business profile information for a WhatsApp Business phone number. This includes business details like description, address, website, and contact info.

  • Get media info

    Get metadata and download URL for uploaded WhatsApp media. Returns media ID, download URL (valid for 5 minutes), MIME type, SHA256 hash, and file size. The download URL can be used to retrieve the actual media file.

  • Get message templates

    Get all message templates for the WhatsApp Business Account. Templates are required for sending messages outside the 24-hour window and for marketing/utility messages.

Representative triggers

  • Message Status Updated

    Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

Connection

API and auth details

WhatsApp Business Platform APIs support business messaging at scale, including sending and receiving messages, managing phone numbers, templates, webhooks, media, contacts, and business account configuration through Meta developer APIs.

FAQ

Questions people ask before connecting WhatsApp

Can Claude use WhatsApp?

Yes. Add a WhatsApp connection to a Space that runs Claude, then use its approved tools and data from any channel in that Space.

Can Codex work with WhatsApp through Type?

Yes. Add a WhatsApp connection to a Space that runs Codex, then use its approved tools and data from any channel in that Space.

Is this the same as a WhatsApp MCP server?

Not exactly. Type uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.

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