Use Retently from Claude
Add the Retently connection to a Space that runs Claude, then use it from every channel in that Space.
ConnectorRetently
Retently integration for Claude and Codex
Create a Retently connection, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.
CategoryDocuments & Forms
Use Retently from Codex
Add the Retently connection to a Space that runs Codex, then use it from every channel in that Space.
Use Retently from Sidekick
Connect your own OpenClaw to Sidekick while Type provides the conversations, permissions, connections, skills, and automations.
Documents & Forms
What the Retently connector can do
Retently is a customer experience management platform that enables businesses to collect, analyze, and act on customer feedback through surveys and integrations.
One connection, many Spaces
Connect Retently once, then decide which Spaces can use it in threads, skills, automations, and coding work.
Representative actions
- Add Feedback Tags
Add tags to feedback items by providing feedback IDs and corresponding tags.
- Add Feedback Topics
Add topics to feedback items by providing feedback IDs and corresponding topics.
- Create or Update Customers
Tool to create new customers or update existing ones by providing their details, including email, name, company, tags, and properties. Use this to manage your customer base in Retently.
- Delete Customers
Delete customers from the workspace by providing their unique IDs.
- Get Campaigns
Tool to retrieve a list of campaigns associated with the account. Use when you need to get details about all campaigns.
Connection
API and auth details
Retently provides customer experience and NPS API endpoints. Integrations can manage customers and companies, send transactional surveys, retrieve feedback, campaign reports, NPS/CSAT trends, templates, suppressions, and outbox data using X-Api-Key or legacy authentication methods.
- Source
- Type catalog metadata
- Auth schemes
- API key
- API docs
- https://www.retently.com/api/
- Official site
- https://www.retently.com/
FAQ
Questions people ask before connecting Retently
Can Claude use Retently?
Yes. Add a Retently connection to a Space that runs Claude, then use its approved tools and data from any channel in that Space.
Can Codex work with Retently through Type?
Yes. Add a Retently connection to a Space that runs Codex, then use its approved tools and data from any channel in that Space.
Is this the same as a Retently MCP server?
Not exactly. Type uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.
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