Use Gorgias from Claude
Add the Gorgias connection to a Space that runs Claude, then use it from every channel in that Space.
ConnectorGorgias
Gorgias integration for Claude and Codex
Create a Gorgias connection, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.
CategoryCustomer Support
Use Gorgias from Codex
Add the Gorgias connection to a Space that runs Codex, then use it from every channel in that Space.
Use Gorgias from Sidekick
Connect your own OpenClaw to Sidekick while Type provides the conversations, permissions, connections, skills, and automations.
Customer Support
What the Gorgias connector can do
Gorgias is a helpdesk and live chat platform specializing in e-commerce, offering automated support, order management, and unified customer communication
One connection, many Spaces
Connect Gorgias once, then decide which Spaces can use it in threads, skills, automations, and coding work.
Representative actions
- Create ticket
Open a new support ticket or conversation for a customer.
- List tickets
Retrieve tickets with filters and pagination.
- Get ticket
Retrieve a single ticket and its details by ID.
- Reply to ticket
Add a message or send a reply on a ticket.
- Update ticket
Change a ticket's status, assignee, or tags.
- Create customer
Create a customer record in the helpdesk.
Representative triggers
- Ticket created
Fires when a new ticket is created.
- Ticket updated
Fires when an existing ticket is modified.
- Ticket message created
Fires when a new message is added to a ticket.
Connection
API and auth details
Gorgias's REST API uses HTTP Basic auth (base64 email:apikey) — or OAuth2 Bearer tokens for public apps — at https://{subdomain}.gorgias.com/api to manage tickets, ticket messages, customers, satisfaction surveys, events, and webhook integrations.
- Source
- Official docs verified 2026-06-17
- Auth schemes
- Basic auth, OAuth
- Base URL
- https://{subdomain}.gorgias.com/api
- Official site
- https://www.gorgias.com
- Connection test
- /account
Official endpoint references
- GET/ticketsList support tickets with pagination and filters.
- POST/ticketsCreate a ticket with messages, tags, and assignee.
- PUT/tickets/{id}Update a ticket's status, assignee, or tags.
- POST/tickets/{ticket_id}/messagesAdd a message or reply to a ticket.
- GET/customersList customers in the helpdesk.
- POST/integrationsCreate an integration, including HTTP webhook integrations with event triggers.
FAQ
Questions people ask before connecting Gorgias
Can Claude use Gorgias?
Yes. Add a Gorgias connection to a Space that runs Claude, then use its approved tools and data from any channel in that Space.
Can Codex work with Gorgias through Type?
Yes. Add a Gorgias connection to a Space that runs Codex, then use its approved tools and data from any channel in that Space.
Is this the same as a Gorgias MCP server?
Not exactly. Type uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.
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