Use Gorgias from Claude Code
Bring Gorgias context into engineering work while Type keeps app access attached to the teammate and workspace.
AI agent integrationGorgias
Gorgias integration for multiplayer collaboration with AI agents using Claude Code or Codex
One governed connection your whole team and its AI agents can share, with approved actions and human review, so working in Gorgias never means pasting credentials into a prompt.
CategoryCustomer Support
Automate Gorgias with Codex
Let coding agents ask for the right app action, preserve conversation context, and keep humans in the approval loop.
Connect open agent workflows
Use Type as the collaboration layer around OpenClaw and other LLM workflows that need app access.
Customer Support
What the Gorgias integration exposes
Gorgias is a helpdesk and live chat platform specializing in e-commerce, offering automated support, order management, and unified customer communication
One connection, many teammates
Connect Gorgias once, then decide which teammates can use it for threads, automations, skills, and coding work.
Representative actions
- Create ticket
Open a new support ticket or conversation for a customer.
- List tickets
Retrieve tickets with filters and pagination.
- Get ticket
Retrieve a single ticket and its details by ID.
- Reply to ticket
Add a message or send a reply on a ticket.
- Update ticket
Change a ticket's status, assignee, or tags.
- Create customer
Create a customer record in the helpdesk.
Representative triggers
- Ticket created
Fires when a new ticket is created.
- Ticket updated
Fires when an existing ticket is modified.
- Ticket message created
Fires when a new message is added to a ticket.
Connection
API and auth details
Gorgias's REST API uses HTTP Basic auth (base64 email:apikey) — or OAuth2 Bearer tokens for public apps — at https://{subdomain}.gorgias.com/api to manage tickets, ticket messages, customers, satisfaction surveys, events, and webhook integrations.
- Source
- Official docs verified 2026-06-17
- Auth schemes
- Basic auth, OAuth
- Base URL
- https://{subdomain}.gorgias.com/api
- Official site
- https://www.gorgias.com
- Connection test
- /account
Official endpoint references
- GET/ticketsList support tickets with pagination and filters.
- POST/ticketsCreate a ticket with messages, tags, and assignee.
- PUT/tickets/{id}Update a ticket's status, assignee, or tags.
- POST/tickets/{ticket_id}/messagesAdd a message or reply to a ticket.
- GET/customersList customers in the helpdesk.
- POST/integrationsCreate an integration, including HTTP webhook integrations with event triggers.
FAQ
Questions people ask before connecting Gorgias
Can Claude Code use Gorgias?
Yes. Type lets an AI teammate use connected Gorgias actions from a governed workspace context, so Claude Code work can reference the app without copying credentials into a local prompt.
Can Codex work with Gorgias through Type?
Yes. Codex can collaborate through Type with app context, skills, and approved actions. The Gorgias catalog entry includes public integration details and example capabilities where available.
Is this the same as a Gorgias MCP server?
Type exposes connected app capabilities to AI teammates and coding agents through Type's integration layer. Teams use it when they want shared app access, human review, and teammate-level permissions around agent work.
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