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Dynamics 365 integration for Claude and Codex

Create a Dynamics 365 connection, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.

CategorySales & CRM

Use Dynamics 365 from Claude

Add the Dynamics 365 connection to a Space that runs Claude, then use it from every channel in that Space.

Use Dynamics 365 from Codex

Add the Dynamics 365 connection to a Space that runs Codex, then use it from every channel in that Space.

Use Dynamics 365 from Sidekick

Connect your own OpenClaw to Sidekick while Type provides the conversations, permissions, connections, skills, and automations.

Sales & CRM

What the Dynamics 365 connector can do

Dynamics 365 from Microsoft combines CRM, ERP, and productivity apps to streamline sales, marketing, customer service, and operations in one integrated platform

One connection, many Spaces

Connect Dynamics 365 once, then decide which Spaces can use it in threads, skills, automations, and coding work.

Representative actions

  • Create Account

    Creates a new account entity record in Dynamics CRM using the Web API.

  • Create Case

    Creates a new case (incident) entity record in Dynamics CRM using the Web API.

  • Create Contact

    Creates a new contact entity record in Dynamics CRM using the Web API.

  • Create Invoice

    Creates a new invoice entity record in Dynamics CRM using the Web API.

  • Create Lead

    Creates a new lead entity record in Dynamics CRM using the Web API.

Connection

API and auth details

Dynamics 365 integrations typically use Microsoft Dataverse Web API and product-specific OData endpoints to work with CRM, sales, customer engagement, finance, operations, and related business entities.

FAQ

Questions people ask before connecting Dynamics 365

Can Claude use Dynamics 365?

Yes. Add a Dynamics 365 connection to a Space that runs Claude, then use its approved tools and data from any channel in that Space.

Can Codex work with Dynamics 365 through Type?

Yes. Add a Dynamics 365 connection to a Space that runs Codex, then use its approved tools and data from any channel in that Space.

Is this the same as a Dynamics 365 MCP server?

Not exactly. Type uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.

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