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ConnectorCommslayer

Commslayer integration for Claude and Codex

Create a Commslayer connection, then control which Spaces can use its approved tools and data without pasting credentials into prompts or threads.

Use Commslayer from Claude

Add the Commslayer connection to a Space that runs Claude, then use it from every channel in that Space.

Use Commslayer from Codex

Add the Commslayer connection to a Space that runs Codex, then use it from every channel in that Space.

Use Commslayer from Sidekick

Connect your own OpenClaw to Sidekick while Type provides the conversations, permissions, connections, skills, and automations.

Customer Support

What the Commslayer connector can do

Helpdesk access through Commslayer MCP — Type agents can inspect conversations, update AI guidance, and create help center articles through a team-level connection.

One connection, many Spaces

Connect Commslayer once, then decide which Spaces can use it in threads, skills, automations, and coding work.

Representative actions

  • Search conversations

    Find support conversations by status, labels, channel, date, and customer context.

  • Manage help center articles

    Create, update, and publish help articles from support conversations and customer questions.

  • Tune AI guidance

    View and update guidance rules, canned responses, and test AI responses before enabling changes.

Connection

API and auth details

Helpdesk access through Commslayer MCP — Type agents can inspect conversations, update AI guidance, and create help center articles through a team-level connection.

FAQ

Questions people ask before connecting Commslayer

Can Claude use Commslayer?

Yes. Add a Commslayer connection to a Space that runs Claude, then use its approved tools and data from any channel in that Space.

Can Codex work with Commslayer through Type?

Yes. Add a Commslayer connection to a Space that runs Codex, then use its approved tools and data from any channel in that Space.

Is this the same as a Commslayer MCP server?

Not exactly. Type uses connectors and connections to give selected Spaces access to approved app tools and data. Some connectors use hosted MCP, while others use OAuth, API keys, service accounts, or custom APIs.

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